Koala Studios FAQ’s

Koala Studios FAQ

 

Q: If I have a Koala Studio, what happens when I buy a new machine?

A: When you purchase a new sewing machine, you can order a new custom cut machine insert. Koala inserts are custom made for your sewing machine make and model and are available in either matching wood or clear acrylic.

If your new machine is more than 22 in. wide or weights more than 50 pounds, then you will need a new Koala Studio with the XL Lift. Lear more about the XL Lift here.

 

Q: What materials are used to make Koala Studios?

A: The materials used in building Koala Studios were chosen so that each Studio could be made with rounded beveled edges that eliminate sharp edges and corners that snag fabrics. This design element also provides the operator comfort and enjoyment of a beautiful finished piece of furniture.

To incorporate these design advantages, the wood core must be made from a dense, high-grade, 3/4 in. thick fiberboard with no imperfections and shaped with a computer-controlled diamond tip router. Once shaped, the board is then finished with a beautiful, thick vinyl veneer that is hard-wearing, scratch-resistant, water resistant, and easy to clean.

 

Q: Where are Koala Studios assembled?

All Koala Studios are assembled in our own American Midwest factory that is owned by an American third-generation family run business.

 

Q: What heights are available for the cabinets?

A: For most Studio models, there are three height options: 29 1/4 in., 32 1/4 in., and 35 1/4 in. The TreasureChest, StorageCenter, and CraftPro can also be built at a height of 38 1/4 in.

 

Q: What is the best cabinet height for me?

This question is quite personal, and there are several factors that need to be considered when making this decision in addition to a person’s height. One of the biggest challenges our customers deal with are physical issues related to aging that continue to change over time, such as eyesight, flexibility, and possible injuries. In dealing with these challenges, Koala provides several options to meet individual needs that include variables that can be adjusted over time. These variable include adjustable floors, foot control rests, machine lift platforms, and chairs.

Also, it is important to consider if you are only going to use the studio while sitting or if you desire to use it while standing to layout projects and cut fabric. If you want to use it for both sitting and standing, start by choosing the right standing height that meets your personal needs. From there, you will need to order the studio with an adjustable floor, foot control rest, and chair, so that it is ergonomically correct for you while sitting and standing.

 

Q: Does the Outback Leaf Extension come standard with the cabinet?

No. Not everyone has room for the Outback Leaf Extensions, so it is not automatically built into every studio. But if desired, it will need to be added as an accessory option at the time you purchase your base model cabinet as it cannot be added after the Studio is built and shipped.

 

Q: If I don’t order an Outback Leaf, can I add one on later?

No.

 

Q: What do you mean by “Studio”?

More than just a table or storage cabinet, Koala Studios are designed and built to complement your home, as well as inspire creativity. When using a Koala Studio, even when shared with other furniture, we consider this space to be your creative retreat. We also consider a room featuring several Koala models to be a Studio Suite.

 

Q: What is included in a Base Model?

The base model features are standard with each Studio, but vary on companion models. The base model features on a Studio include: electric glide lift, left and right front doors, notion and fabric palettes, internal adjustable shelves, soft-closing drawers, and built at a standard height.

 

Q: What are Outback Shelves?

Optional Outback Shelves are designed to be attached below the optional Outback Leaf Extension. They are designed to provide added storage and enable a user to position the Studio in the center of a room to maximize the storage and surface areas, much like a kitchen island.

 

Q: How should I clean my Koala Studio?

Koala Studios are easy to clean.  We often use Pledge or Windex multi-surface wipes.

 

Q: Is the finish easily scratched?

The finish is a thick vinyl veneer that is mar-resistant, water resistant, and beautiful. Veneer of this quality has a wonderful richness of color, but is not bullet proof. Take care when using scissors, notions, and other accessories. If ever a component of the studio is severely damaged, it can be replaced and will match perfectly.

 

Q: Will my machine fit in a Koala Studio?

The vast majority of sewing machines on the market will fit in Koala’s standard machine opening.

For the largest machines- over 22 in. wide and weighing over 50 lbs.- Koala recommends the optional XL Lift. Click here for more information.

 

Q: What embroidery machines fit in the Koala Artisan Studio?

The Artisan’s Embroidery Module Closet has been designed to fit the Baby Lock Destiny and Brother Dream Machine, as well as all Baby Lock and Brother machines.  It also accommodates most other embroidery modules, but does not fit the Viking Epic.  We recommend confirming with your local Koala retailer to determine the best Studio to fit your machine. Additionally, Bernina 700 and 800 series owners should choose Koala’s BERNINA Studio, available exclusively through BERNINA retailers.

 

Q: What is the Embroidery Hoop Closet?  Can I add it to my Koala Studio?

We have two different sizes of Embroidery Hoop Closets, the “Standard” and “Artisan” hoop closets.  The “Artisan” hoop closet only fits in the Artisan Studio and is included as a standard feature of the base model Artisan studio. In addition to storing a variety of hoops, the Artisan hoop closet provides limited space for stabilizer storage.

The “Standard” embroidery hoop closet may be added as an optional accessory at the time of order on the QuiltMate, QuiltPro, DualMate, SewMate, TreasureChest, and Bernina Studios when equipped with the “Standard” machine lift.  The “Standard” embroidery hoop closet cannot be added as an accessory to these listed models when ordered along with  XL Lift option. The “Standard” embroidery hoop closet may also be added to the Storage Center and Small Storage Centers.

If you are unsure if this can be added to the model of your choice, please contact your local Koala Retailer for help in customizing your studio.

236 Comments (+add yours?)

  1. avatar Honey
    Feb 15, 2019 @ 15:02:58

    How do I register my Koala Quiltmate Plus IV?

    Thank you.

    Reply

  2. avatar Maria Guzman
    Feb 17, 2019 @ 16:45:39

    Hello,
    I just purchased a Koala Cabinet “Koala Cub,” but I’m having a hard time figuring out how to lift my machine. I’ve flipped the cabinet over but I can’t seem to figure it out. Any help is much appreciated, thank-you.

    Maria Guzman

    Reply

    • avatar Erika
      Feb 28, 2019 @ 17:07:11

      Hi Maria, thanks for reaching out to us. The power box for the Electric Glide Lift has a switch to lift the machine. However, the power box also has an on/off switch and must be plugged in to function. If you have additional questions or trouble, don’t hesitate to call our customer support team at 1-877-496-8060.

      Reply

  3. avatar Bruce Lipsky
    Feb 19, 2019 @ 16:20:18

    My wife assembled her notion palette with two shelves today. She wants to sit her Baby Lock surgery on it. At around 15 pounds I think it may be to heavy. Do you have a suggested weight for the notion palette? Thanks. BL

    Reply

    • avatar Erika
      Feb 28, 2019 @ 15:56:50

      Hi Bruce, your wife can place her serger on the notion palettes. We recommend just to be aware of the size of the palette and when moving around the cabinet as the serger is placed on top of the studio, not inside the cabinet.

      Reply

  4. avatar Bruce Lipsky
    Feb 19, 2019 @ 16:21:27

    Serger not surgery. Thanks.

    Reply

  5. avatar Debbie Witt
    Feb 22, 2019 @ 16:07:32

    I purchased a sewcomfort koala sewing machine chair about 4 1/2 years ago and 1 of the casters has broken. How do I get replacement casters?

    Reply

    • avatar Erika
      Feb 28, 2019 @ 15:48:38

      Hi Debbie, thanks for reaching out. Please call our consumer helpline at 1-877-496-8060 to order replacement parts for your SewComfort Chair.

      Reply

  6. avatar Hedy Davis
    Feb 23, 2019 @ 16:11:43

    Do you have a showroom? Traveling through the Midwest in spring and would like to stop. I’m moving and would like to set up a studio but don’t know what I need. With being expensive I want to make sure I’m picking the appropriate pieces.
    Many thanks
    Hedy Davis

    Reply

    • avatar Erika
      Feb 28, 2019 @ 15:47:41

      Hi Hedy, thanks for reaching out to us. Here is a link to our Five Easy Steps to Customizing Your Koala Studio brochure. This includes a breakdown of the cabinets we currently offer as well as customizable options. You will also see the MSRP of the base models.

      Reply

  7. avatar Carol A De Young
    Feb 24, 2019 @ 15:19:25

    I am renovating my sewing room and want to upgrade my 15-20 year old Koala cabinet to one that will fit my new embroidery machine. Where can I go to see the various models that are available before I ordered one from my local sewing machine dealer?

    Reply

  8. avatar Charlotte Ricketts
    Mar 01, 2019 @ 21:40:46

    I have a Koala sewing table. The number on it is 407266 Model
    Sew Mate. I am trying to sell my table because I cant sew because of my back. The lady who wants to buy it says Koala cant make her an insert because they dont make them anymore for models made before 2009. I bought my table used. Can you tell how old my table is?
    Thank you, Charlotte Ricketts

    Reply

  9. avatar Charlotte A Ricketts
    Mar 01, 2019 @ 23:49:52

    This is Charlotte Ricketts again. I meant to say Koala told the lady that wants to buy my table that they do not make any inserts for tables made after January 2009.

    Reply

  10. avatar Debra Hull
    Mar 02, 2019 @ 21:54:28

    I have the Koala Studio cabinet which fits the BERNINA 880.
    I have the shelves which fit in the swing out doors. I am in need of 1 additional screw to support one of the shelves. How do I obtain this? Thank you.

    Reply

    • avatar Erika
      Mar 04, 2019 @ 10:08:20

      Hi Debra, thanks for reaching out. Please call our consumer helpline at 1-877-496-8060 to order the replacement part you need.

      Reply

  11. avatar Linda J Baker
    Mar 07, 2019 @ 14:12:22

    I currently have the multi needle cabinet! I have had a Koala cabinet but sold it because it was too high for me to sit and sew comfortably so I’m being very cautious about my purchases. I have several questions:

    Reply

  12. avatar Linda J Baker
    Mar 07, 2019 @ 14:18:27

    obviously hit the wrong key! sorry.
    1. I would like a serger cabinet that matches the dark wood of my multi needle cabinet. I don’t see the color in the choices for the serger. Am I able to order one in the dark wood?
    2. I would like utensil drawers in the serger cabinet. Is it possible to make a cabinet with drawers?
    3. Though my dealer has a few Koala cabinets in the store, I am told you no longer allow them to order cabinets because they haven’t ordered showroom cabinets in a couple of years (hard to order when there is no room in the store). Is there a way to get around that issue given I will support my dealer and not buy online.
    4. I’ve heard several people say online that they ordered Koala cabinets at the time they got their Solaris in early fall and don’t have the cabinet. What is the turnaround time for receiving the cabinets?

    Thanks for your help

    Reply

  13. avatar Tom Newhall
    Mar 10, 2019 @ 20:34:01

    We recently moved 3 wheels were broken on my wife koala outback plus cabinet how can I get new wheels for both of her desks

    Reply

    • avatar Erika
      Mar 14, 2019 @ 14:16:45

      Hi Tom, thanks for reaching out. Please call our customer support at 1-877-496-8060 to speak with someone about ordering replacement wheels for your wife’s cabinet.

      Reply

  14. avatar Lynn
    Mar 14, 2019 @ 18:26:13

    Would like to know if Babylock Jazz II will fit in my cabinet.

    Reply

  15. avatar CAROLYN
    Mar 16, 2019 @ 13:16:13

    I am in need of two hinges for my Koala Outback Plus cabinet. There was an accident when someone moved the left leaf and the entire cabinet top fell. Where can I get new hinges. My cabinet was made before the company sold to USA, and look like piano hinges. I don’t think they use this type any longer.

    Reply

  16. avatar Wanda Dyar
    Mar 17, 2019 @ 08:48:09

    What is the approximate weight of an artesian embroidery studio? Can it be disassembled if I
    needs to re-locate it?

    Reply

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